In our online store we support the following payment methods:

Bank transfer: Cajamar ES39-3058-0990-2427-5796-0934

PayPal: Using your PayPal account.

Debit / credit card: Select PayPal and then, once in the PayPal payment area, select the option "I DO NOT HAVE A PayPal ACCOUNT".

Orders made by bank transfer will be effective when Stil Jardin receives the transfer of the amount corresponding to your order.

Shipping costs

Zona \ PESO ARTICULOS De 0 a 5 Kg  De 5 a 10 Kg De 10 a 15 Kg De 15 a 20 kg

Más de 20

Kg

ESPAÑA PENINSULAR 7.00 € 9.00 € 14.00 € 16.00 € Calculado por el sistema
BALEARES 17.00 € 25.00 € 33.00 € 41.00 € Calculado por el sistema
PORTUGAL 10.00 € 15.00 € 20.00 €  25.00 € Calculado por el sistema

RESTO DE PAISES DE LA     UE

26.32 € 36.30 € 42.35 € 48.40 € Calculado por el sistema

* THE WEIGHT OF THE SHIPPING DOES NOT CORRESPOND TO THE WEIGHT OF THE ITEM, A WEIGHT ESTIMATED BY THE SYSTEM IS FIXED ON THE ACTUAL WEIGHT & VOLUME & PACKAGING.

Delivery conditions

SHIPPING:

The delivery period is established from 3 to 15 business days from the confirmation of the order. Delivery times are approximate and will depend on the availability of the products. The delay does not imply cancellation, reimbursement, or claim. Serving the stipulated notice.

An e-mail will be sent to confirm the order and inform them of the day of delivery.

Any incomplete or incorrect shipping address provided by the customer that produces a return and causes expenses, will be borne by the customer as the company is not involved in the return.

Goods damaged by the carrier must not be accepted and a written record of the damage caused to the goods must be provided. Before signing the carrier's delivery note, check that the product arrives in perfect condition,

verify that what is delivered is what you had requested and point out any handwritten anomalies on the delivery note.

RETURNS:

Returns will not be accepted after 14 days, counting from the delivery date.

Returns of items expressly ordered for the customer are not allowed, which are indicated on the web.

Returns will not be accepted on consumable items or products that have been used.

An order can be canceled until it leaves our warehouses. If it has already left them, we cannot cancel it but you can return it if you are not interested.

In this case, the return must be made within a maximum period of 14 days from receipt, for the return to be accepted, both the product and the packaging must be in perfect condition, as well as the documentation that accompanies the product and the accessories, all correctly packaged to ensure transport without damage.

The return shipment must be prepaid and have previously received our authorization.

WARRANTY

The guarantees of the products are those established by the manufacturer, being they who would be responsible for the possible failures or defects of the supplied products, as well as the possible consequences thereof. The warranty applies as long as the product is used under normal conditions determined by the manufacturer.

STIL JARDIN PISCINAS is not obliged to indemnify the user or third parties for the consequences of the use of the product, whether direct or indirect damage, accidents suffered by people, years of non-product property or damage arising from deterioration or loss of data, incorrect supply voltage, immersion in water, shock and misuse of the product.

It will be the manufacturer himself who, with his guarantee, will be responsible for any possible damage to the product.

The postage costs of the round trip guarantee will be paid by the customer.

You can use the model withdrawal form that you can obtain at the following link (right of withdrawal form) although its use is not mandatory. Complete and return this form only if you wish to exercise your right of withdrawal in relation to the contract or by post or email.